Government-listed Covid test supplier criticised for 'appalling' service - Kidderminster Shuttle

East Yorkshire-based Latus Health has been accused of providing an “appalling” service, with customers claiming they received their £175 coronavirus tests late – potentially delaying their exit from quarantine.

But customers who have ordered through Latus Health have complained of test kits arriving more than a week late, and further delays in receiving test results.

Others on the Latus Health Covid Test Complaints Facebook page, which was created on April 2, said they had been unable to get through to the firm.

He told PA: “Pre-bank holiday delivery delays can be for a number of reasons, with the main two being delays in delivery service due to pandemic situation.

“We pay for a 24-hour next-day delivery service – we can’t do much more than that.

Published On: Thu, 08 Apr 2021 01:51:17 GMT