Hotel Chocolat Uses Contentsquare Insights To Fuel Customer-Driven Digital Innovation - StreetInsider.com

Martin Bell, eCommerce Director at Hotel Chocolat comments,“We want our customers to enjoy a rich, seamless experience, whatever the channel.”“Contentsquare gives us critical insight into the digital customer experience, and drives our web optimization strategy.

By creating a memorable customer experience, Hotel Chocolat is able to connect with consumers in a much more meaningful and personalized way.

Our experience analytics platform tracks and visualizes billions of digital behaviours, delivering intelligent recommendations that everyone can use to grow revenue, increase loyalty and fuel innovation.

Hotel ChocolatLuxury British cacao grower and chocolatier Hotel Chocolat was founded in 2004 to make exciting chocolate with three guiding principles – authenticity, originality and ethics that remain central to the brand’s success today.

Hotel Chocolat connects the world of sustainable cacao agriculture with the hedonism of top-quality chocolate.

Published On: Tue, 30 Mar 2021 13:12:33 GMT